Whether you are shopping on-line or in our South Tampa retail store, our goal is the same: To exceed your expectations with an outstanding shopping experience! But, don't take it from us --check out what a our on-line customers are saying:
...My 4th purchase here and I've always received better than I expected." -Gayle H
... my day job is with UPS, so I am very critical of how shipping departments pack my purchases. I was very pleased with the care that was taken in preparing my guitar for shipping. I will definitely purchase from Replay Guitar in the future."
Expertly packed, arrived set up and ready to go. Rare for a Floyd guitar. Just a tweak of the fine tuners and off to the races. Well done fellas..."
Quick and super secure shipment. Received the guitar really quickly with new strings and it's wonderful."
... My guitar shipped on the day of purchase. It arrived the very next day in perfect condition and exactly as described. The packaging was neat and secure. Thanks!"
Great transaction! Well packed and fast shipping. Looking forward to buying again. You guys rock!"
Exquisite instrument !! professionally shipped; thank you Replay" -John W
"I'll def be doing business with Replay music again, fast shipping, gave me a nice deal on a beautiful great sounding guitar. Was also boxed up like a brand new item, thanx Replay"
Absolute pleasure to do business with. Bass shipped very timely. If the level of packaging is indicative of the care these people have for instruments then these guys are top tier. Wish I had a store like this near me. Bass came beautifully packaged and actually seemed set up, just needed a quick tune and went right to writing material. Well done."
When attention to detail matters... Replay Music Exchange delivers!!! You guys absolutely ROCK!!!"
Shipped within 30 minutes! Can't ask for any faster than that."
The transaction went fast, and the guitar was shipped right away. It was packed really well, and it showed up in pristine condition. Thanks!"
This bass was better than I expected. Delivery right on time and a great product for a fantastic price! Thanks!"
Great communication, fast shipping, Perfect transaction. A great company to deal with. Thank you"
I purchased a B stock acoustic bass and UPS destroyed my first shipment. But, Replay Music Exchange stepped up and shipped out another bass (A stock, this time and at no extra charge) right away, no hassle. Their customer service is excellent. Thanks Replay guys, you're the best."
My first experience with Replay Music Exchange was great! My questions were answered thoughtfully and promptly. The guitar matched the online pics. Shipping was on time and the guitar was packed securely. Found a bonus t-shirt in the box. All in all a great experience and would order from them again."
Communication and Customer Service are great, was shipped quickly, and the guitar arrived in tip-top shape with the only adjustments that I made were ones for personal playing preference. Will be more than happy to shop with this store again, and I'd definitely recommend them to others."
Great guitar. My second Dean 7 string. Best customer service ever. Thanks guys, you rock. \m/"
Awesome guys to work with. Quick shipping and incredible customer service. Would love to purchase from again in the future."
A pleasure to deal with. A lighting fast payment. Easy to communicate. Thank you for the purchase and good luck."
This was so very well packed, delivered almost instantly and is even better than expected. Very happy customer."
Beautiful guitar! The entire ordering process was so easy and delivery was very quick! I am amazed! Thank you so much!!"
Bass shipped promptly, was well packaged/shipped, and the bass is in the exact shape they described. No problems whatsoever. Thanks!"
Great to deal with. Answered my many questions quickly and shipped right away. The guitar was packed very well. It was double boxed and the guitar was wrapped and supported in all the right places. Thanks!"
The guitar arrived in great shape and nicely packaged. (Thanks for not using packing peanuts, I hate those) It looks brand new and the sound- mmm... It's like rich, dark chocolate, I love it!"